Polityka zwrotu kosztów

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at riko20230407@gmail.com.

Returns must be sent to the following address:

Danfoss Distribution II A/S
Nordborgvej 81, Lunden
6430 Nordborg
Denmark

If your return is accepted, we will send you a return shipping label together with instructions explaining how and where to send your package. Items returned without first requesting authorization will not be accepted.

For any questions regarding returns, please contact us at riko20230407@gmail.com.

Damages and Issues

Please inspect your order upon delivery. Contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we can evaluate the issue and resolve it.

Exceptions and Non-returnable Items

Certain types of products cannot be returned, including perishable goods such as food, flowers, or plants; customized products such as special orders or personalized items; and personal-care products such as beauty products.

We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific product.

Unfortunately, sale items and gift cards cannot be returned.

Exchanges

The fastest way to receive the product you want is to return your current item. Once the return has been accepted, you can place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return it within 14 days without providing a reason.

The item must be in the same condition in which you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will notify you after receiving and inspecting your return and inform you whether your refund has been approved.

If approved, the refund will automatically be issued to your original payment method within 10 business days. Please remember that your bank or credit card provider may need additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at riko20230407@gmail.com.